AlphaFirms respects your privacy and is committed to protecting personal information in accordance with Indian law.

1. Information We Collect

We may collect:

• Name, email, phone number
• Business details
• Usage and interaction data
• Communication records

   

2. Purpose of Data Collection

Information is collected to:

• Operate and improve the platform
• Verify businesses
• Enable user communication
• Provide customer support
• Comply with legal obligations

   

3. Sensitive Personal Data

AlphaFirms does not intentionally collect sensitive personal data unless explicitly required and consented to.

4. Consent

By using AlphaFirms, you consent to data collection and usage as outlined in this policy.

5. Data Sharing

We do not sell personal data.

Data may be shared:

• With service providers under confidentiality
• To comply with legal requirements
• With user consent

   

6. Data Security

AlphaFirms employs reasonable security practices to protect user information. However, no digital system is completely secure.

7. Data Retention

Data is retained only as long as necessary for business or legal purposes.

8. User Rights

Users may:

• Request access to their data
• Request correction or deletion
• Withdraw consent (subject to legal limits)

   

9. Cookies & Tracking

AlphaFirms uses cookies to improve experience and analytics. Users may disable cookies through browser settings.

10. Grievance Officer (IT Act Compliance)

In accordance with the IT Act, a Grievance Officer will be designated. Contact details will be published on the website.

11. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page.

(Aligned with Indian IT Act, 2000 & IT Rules, 2011)